Returns & Exchanges
At Kaku Kayak, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your purchase isn't the perfect fit, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included.
- 3.Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.